Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-leather-restoration.collision-talk.com (hereafter referred to as “Mercedes Leather Restoration” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Personal Information Protection Act (UCPA), USA
  • Connecticut Data Privacy Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to, our website, mobile applications, services, and products offered through https://mercedes-leather-restoration.collision-talk.com. Please note that this privacy policy does not cover third-party platforms, applications, or services accessible via links on our site. Each of these external entities has its own privacy policies, and we encourage you to review them before using their services.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You use our applications, software, or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone, or text messages/SMS for any purpose, including newsletters and promotional offers.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your user account creation, such as username, email address, and password hashes.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers or other financial data required for financial services or investments.
  • Purchase Information: Items you have purchased, order history, and related transaction details.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Reviews, comments, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when users choose to log in through these accounts for seamless access.
  • Product Information: Details about the products you browse, view, or purchase on our site.

We gather this data through various methods, including direct user input, automated technologies, and third-party sources who provide us with aggregated or de-identified personal data.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience and provide certain services. We utilize cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as maintaining user sessions during navigation.
  2. Preference: Cookies store settings and preferences to personalize your experience.
  3. Analytics: They help us understand user behavior, improve our services, and measure the effectiveness of our campaigns.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, including complying with legal obligations. Once these purposes have been met or when data is no longer required, we securely delete or anonymize the information.

Security Measures

Mercedes Leather Restoration implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data, including:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move or copy your data easily.
  • The right not to be subject to automated individual decision-making or profiling.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

Mercedes Leather Restoration reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and inform you via email (if applicable) when significant changes are made. Please review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your data, please contact us:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Mercedes Leather Restoration.